Refund Policy

C Squared Coaching Ltd 
Effective date: 28th August 2025

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I want you to feel confident when booking coaching sessions with me. This Refund Policy explains how I handle cancellations, rescheduling, and refunds.

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1. Coaching Sessions

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• All coaching sessions must be paid for in advance.

• If you need to cancel or reschedule a session, please give me at least 48 hours’ notice.

• With at least 48 hours’ notice, I will offer you the option to reschedule your session at no extra cost.

• If you cancel with less than 48 hours’ notice, or do not attend a scheduled session, the session fee may be forfeited.

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2. Programmes, Packages, and Courses

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• Where sessions are purchased as part of a package or programme, unused sessions are non-refundable once the programme has started.

• If I need to cancel a session or course for any reason, I will always offer you the choice of rescheduling or receiving a full refund for the affected session(s).

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3. Refunds

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• Refunds are not offered for completed services, as coaching is a personalised and time-based service.

• In exceptional circumstances, and at my discretion, I may consider partial refunds for services not yet delivered.

• Any refunds approved will be processed using the same payment method you used to make the booking.

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4. Contact Me

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If you have any questions about this Refund Policy or would like to discuss a cancellation, please contact me directly:

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C Squared Coaching Ltd
Email: chris@csquaredcoaching.co.uk
Website: www.csquaredcoaching.co.uk